Technical Support Request Form
If you are experiencing technical difficulties, please fill out the form below as completely as possible. Make sure to provide your Name, Saw.Net Username, and Phone Number so that, if necessary, a SawNet representative can contact you for more information.
First / Last name:
Saw.Net Username:
Accessible Email Address:
Computer type:
-- Select one --
PC - Desktop
PC - Laptop
Macintosh
Other - (describe below)
Memory (RAM):
-- Select one --
Under 128 MB
128-255 MB
256-511 MB
512 MB or more
Operating System:
-- Select one --
Windows 3.x
Windows 95
Windows 98
Windows 98 SE
Windows 2k
Windows ME
Windows CE
Windows NT
Windows XP
MacOS below 9
MacOS 9
MacOS X
FreeBSD
Linux
Darwin
Other
Connection Type:
-- Select one --
Modem - dialup
ISDN
aDSL
sDSL
Ethernet
Wireless
Frame Relay
Other/unknown
Dial-up Number:
Problem Involves:
-- Select one --
Spam / Abuse
Personal FTP/Web Activation
Newsgroups
Netscape/IE WWW
Additional Email Account
Dialup Installation/Setup
Email
FTP
Slow Connection
Billing Question
Support Staff Member
Other - (describe below)
Program / Error Message:
Additional Information:
Daytime Phone Number:
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